FAQ

WHAT IS THE MY SMOKELESS ELECTRONIC CIGARETTE AND HOW DOES IT WORK?

My Smokeless electronic cigarettes are innovative and revolutionary devices that offer smokers an alternative to tobacco products. The My Smokeless electronic cigarette is composed of two major parts:
1. A rechargeable, lithium-ion battery.
2. A replaceable cartridge.
The act of inhaling triggers the heating element within the battery and converts the cartridge content into vapor the result is:
You get the same smoking sensation without the flame, ash or tar that are found in traditional cigarettes. Plus, there’s no smell, from now on, you can vape virtually anywhere, anytime!

HOW LONG DOES ONE CARTRIDGE LAST FOR?

Each cartridge is equivalent to about two packs of traditional cigarettes. The amount of time a cartridge will last depends on the duration, strength, and the amount of puffs you take. You’d know you need to replace your cartridge once its flavor slightly changes and produces less vapor.

IS THERE AN ON/OFF SWITCH?

No. Our electronic cigarette is equipped with a microchip and a sensor, which activate upon inhalation. That means that the My Smokeless electronic cigarette works only when you’re using it.

HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?

Orders placed Monday-Friday by 4PM CST will ship SAME DAY!

Excluding holidays and severe weather conditions.

HOW LONG WILL MY BATTERY LAST (AFTER A FULL CHARGE)?

A fully charged battery should last an entire day or more depending upon use.

HOW LONG DOES IT TAKE TO FULLY CHARGE THE BATTERY?

It typically takes between 2-3 hours to fully charge your battery. It’s best to take out the battery from the charger as soon as the light indicator turns green. Hence, overnight charging is not recommended.

SHOULD I CHARGE MY BATTERY BEFORE THE FIRST USE?

Your battery arrives pre-charged. Hence, you can start enjoying your My Smokeless Electronic Cigarette as soon as you receive it!

 

Safety Tips.

Charging:

Charge at room temperature (Less than 75 degrees) and keep out of direct sunlight.

When charging your battery pay attention to the following:

-When the light indicator on your charger (the USB part) turns green, your E-Cigarette is fully charged.

-Take the battery out of the charger, as soon as it’s fully charged.  Do not charge overnight.

Tips While Using Your Battery:

Change your battery before it’s drained.  Having a rotation of batteries on hand for your e-cig will prolong the life of your batteries.

Storing Your Battery:

Unscrew the cartridge when you won’t be using your E-Cig for an extended period of time (a couple of hours). 

Store at room temperature (Less than 75 degrees) and keep out of direct sunlight.

 

IF YOU EVER FEEL YOUR BATTERY IS IN DANGER OF OVERHEATING, remove the battery from the cartridge or/and charger.  Place the battery in a safe place to cooldown, once cool dispose of the battery.  Follow the same steps if you are concerned about your charger.  My Smokeless Deluxe batteries and chargers come with a lifetime warranty and will be replaced if you experience any issue. 

Here, at My Smokeless we are constantly finding new ways to improve and use this product, so if you have any suggestions, we would love to hear from you!

Please E-mail our customer support: support@mysmokeless.com Or call: 800-717-5122

Thank you for your time, interest, and investment in our products!