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My Smokeless

Exchange Program

The My Smokeless electronic cigarette and chargers are advanced in technology and guarantee your satisfaction.

However, batteries / chargers and such can sometimes act in unpredictable ways that might cause them to work improperly.

Don't worry! Just follow the steps through our Exchange Program!

For a minimum fee of $2.50 (shipping and handling) you can have a brand new product!

The Exchange Program is applicable to Smokeless Deluxe batteries and chargers. For more information visit our warranty page.

You can begin the Exchange Program here:


First, select the item you'd like to exchange. Then, proceed through our secure checkout system.
After you've completed the exchange program checkout process, you'll receive an email confirmation to the email address you've provided.
Your exchange will be processed quickly, and your new item will be shipped to you as soon as possible.