- 30 Day Money Back Guarantee
30 Day Money Back Guarantee
As your satisfaction is very important to us, please carefully review the information below.
30-Day Money Back Guarantee for orders placed only on this website.
Here at My Smokeless, we are so confident that you'll be satisfied with your electronic cigarette, so we’re willing to offer a 30-day money back guarantee. If this product isn’t working for you, we will return your money.
Simply click here to access and complete our return form. Once you've submitted the form, a confirmation message will be sent to the email you've provided. Please print your confirmation email and include it with the product and the original receipt. Place the product in its original product packaging, with all items from the original order, and mail it to: 14026 W. 135th Street, Olathe, KS 66062. Return requests MUST be accompanied by the original receipt, return form, and be received within 30 days of the date of the original shipment. Please allow 1-2 weeks for processing. We recommend that you return your product via traceable mail, as we do not take any responsibility for undelivered returns. All refunds will be issued to the credit card used for the original purchase.
Note: The 30-day money back guarantee applies only to: starter kits, chargers and carrying cases in their original packaging. We will not refund any refill-cartridges purchases for sanitary reasons.
Misused, damaged or broken products will not be refunded.